Key Skills & Achievements
SaaS Sales & Account Management
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Roles: TikTok Shop UK, Zendesk, Meta
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Achievement: Consistently exceeded sales targets, generating £5M+ pipeline and driving £150K+ quarterly GMV through strategic client enablement and personalized onboarding programs.
UX Design & Product Strategy
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Roles: Freelance UX Designer, TikTok Shop
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Achievement: Led wellness platform redesign that increased checkout conversions by 44% and designed AI fitness dashboard MVP improving user data comprehension and engagement.
Sales Enablement & Training
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Roles: TikTok Shop, Meta
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Achievement: Developed scalable seller education programs and client training playbooks, improving product adoption rates by 27% and boosting campaign ROAS by 32%.
BPO Team Leadership & Operations
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Roles: SaaS sales & account management environments
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Achievement: Managed and optimized distributed sales and service teams, improving operational efficiency and supporting regional business goals in fast-paced markets.
Digital & Offline Marketing
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Roles: Radisson Blu, Park Inn Hotels
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Achievement: Supported hotel marketing campaigns and VIP guest experience programs, enhancing event success and customer satisfaction.
Entrepreneurship, Fitness & Wellness Coaching
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Roles: houseofpilatesie Founder, Personal Trainer
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Achievement: Founded and scaled an online Pilates brand combining athletic training with wellness coaching. Developed digital products, brand partnerships, and client programs focused on functional strength, recovery, and injury prevention—demonstrating strong entrepreneurial leadership and business growth.